Our Story

For over a decade the ZOAK Solutions’ team has consulted, developed, managed and supported technologies that affect the daily lives of Australians. Defined by our consultative approach and agility, our mantra is to create solutions that are fit-for-purpose and exceed client expectations.

Our experience extends from our rich history of designing, providing and maintaining Australia’s mission critical .au domain name registry of behalf of auDA for over a decade to consulting and business requirements development followed by software development and management services, for the Clean Energy Regulator’s Renewable Energy Certificates Registry; and the Australian Communications and Media Authority’s Numbering system (the system that supports the allocation and administration of Australian telephone numbers).

By bringing together the expertise from our collective successes, our approach is unique in that we hold ourselves accountable and do what we know to be right, on time and as agreed, no matter how critical or challenging the technology mandate.

Our Team

Our team represents the best as we attract talent who have a penchant for working with complexity. We are problem solvers and are motivated to work with great people on great projects. We achieve success because our people are motivated by the challenges of working at the forefront of ICT consulting and software solutions provision. Our common team aim is to exceed our customers’ expectations:

  • Our business consultants engage with you to understand your business objectives and work with you to define imaginative and robust solutions to your needs. Through requirements gathering workshops (and prototype showcases) we are able to build a picture of your future state.
  • Our technical consultants work in tandem with our business consultants to define a solution architecture that will deliver the desired business outcomes in a cost efficient and cost effective manner.
  • Our project consultants scope and estimate projects using the latest techniques at a level appropriate to the complexity and risk present, and produce a plan for development that clients can be confident we will deliver to – on time and on budget.
  • Our software developers are specialists in building software and web based solutions, using industry best-practice agile delivery and architecture design principles.
  • Our quality assurance consultants independently test our solutions to ensure that they conform to and deliver the required outcomes.
  • Our documentation consultants ensure all deliverables are audience specific, clear and concise, and available via multiple mediums.